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FREQUENTLY ASKED QUESTIONS

What equipment will a funeral home need to offer Legacy DVD tribute videos?

How can funeral homes display the tributes in the funeral home?

What is the turnaround time?

Can Legacy DVD brand the video with my company logo or name?

Does photo scanning take a long time?

Is the music licensed?

Is there a limit on the number of photographs?

Can the tribute be shown on our website?

Can the video be shown on a widescreen monitor?

Can you correct old, scratched or faded photos?

Can I play the tribute on a digital picture frame?

Is Legacy DVD closed on holidays and weekends?


What equipment is needed?

Chances are you already have the equipment needed to offer Legacy DVD tribute videos to your families. A photo scanner will be required to scan your family's photos into a digital format for uploading to Legacy DVD. For funeral homes playing memorial tributes on a DVD player, a DVD burner on their computer will be required.

How Does a Funeral Home display the tributes?

You can display the tributes using a monitor and a DVD player or choose the new large format digital picture frames that have hit the market. Click here for more information.

What is the turnaround time?

We guarantee to have your tribute video completed within 24 hours of receiving your order and photos or it's free! Most tributes are completed within 12 hours.

Can the video be branded with my company logo?

Absolutely. We offer the best company branding program in the industry. The closing credits include your company name and logo as well as any other information you would like to include. Taking it a step farther, optionally we can brand your videos by inserting a watermark on the bottom right corner of the screen that shows your company name or logo. It's your choice!

Does photo scanning take a long time?

No, we show our customers how to scan in batches allowing you to scan 4-6 photos at one time making the scanning time go quickly as possible.

Is the music licensed?

Yes, all our music has been licensed for use in tribute videos.

Is there a limit on the number of photos?

Absolutely not! The family can have as many as they would like.

Can the tribute be shown on our website?

Yes. We'll send you the html code to paste in your website to view the tribute that is hosted on our server.

Can the tribute be viewed on a widescreen monitor?

We offer our tributes in both standard 4:3 format and the popular widescreen 16:9 format.

Can you correct old, scratched or faded photos?

Basic image corrections are included at no extra charge. This includes red eye removal, color restoration, dust removal and scratch removal. We understand the best tributes start with the best photos.

Can I play the video on a digital picture frame?

Yes. We offer two different formats when you order your tribute. For DVD customers and for digital picture frame customers. A final DVD is always shipped to the funeral home or family.

What about holidays and weekends?

No. We understand the funeral business is an around the clock industry. We work 365 days a year.